Fortify Your Communication Network with Confidence: Candid8's VoIP Security and Optimization Services

Useful Statistics

32 min

Saved per day with unified communications

86%

Expect seamless channel shifts between platforms

20%

Productivity increase with VoIP adoption

Solution Overview

What we do

Our team partners with businesses to provide them with modern business communication platforms that can provide workflow flexibility and help improve overall productivity.

Why we do it

Traditional phone systems are becoming outdated and unreliable. That's one of the reasons we believe it's important for businesses to adopt newer, proven solutions like VoIP. VoIP technologies can help you stay productive and competitive in a crowded market space.

How we do it

We partner with VoIP providers and continuously monitor the market for any advancements or updates. Once implemented, we provide the client-side management and security needed to utilize the VoIP technology most effectively. We want our clients to have simple, secure access to the most innovative and efficient communication tools available.

Target Market

The ideal clients for this service are any small to mid-size companies wishing to move away from outdated landline phone solutions or those businesses wishing to upgrade to a pro-business VoIP communications platform with a full slate of modern features.

Top Customer Pain Points

✓ Rising costs of traditional phone systems
✓ Constant technical issues and downtime
✓ Need for a more scalable and flexible communication solution
✓ Desire for advanced features such as video conferencing and virtual voicemail
✓ Increased reliance on remote work and need for seamless communication

Our Value Proposition

✓ Increased efficiency and collaboration in communication
✓ Potential cost savings up to 30% compared to traditional phone systems
✓ Scalability for growing businesses
✓ Better customer service with call routing and analytics
✓ Access to the latest features and updates from VoIP providers

Key Features of Our Service

✓ Clear, reliable voice and video over the internet
✓ Advanced call routing and management
✓ Virtual voicemail and transcription
✓ Video conferencing capabilities
✓ Mobile app integration
✓ CRM integration
✓ Automated attendants
✓ Advanced analytics and reporting

Benefits of Partnering with Us

Partnering with our team for VoIP communications provides you with a reliable and experienced IT staff handling your side of communication-systems maintenance, management, and security. We also offer comprehensive support to address any technical issues or concerns that may arise.

Key Competitive Differentiators

If you're currently using—or just dropped—another VoIP reseller:

We can't speak to the levels of service you are (or aren't) getting from your current/former communications platform provider. But there must be a good reason that you're talking to us today. One of the big differences between us and your current/former communications provider may be that we view communications technologies as a way to help your employees get work done more easily and enable your customers to get the assistance they need more effectively.

Quick Tips

• Highlight the cost-saving benefits of VoIP compared to traditional phone systems
• Emphasize the flexibility and scalability of our VoIP solutions
• Showcase advanced features such as video conferencing and virtual voicemail
• Share success stories from businesses who have already implemented VoIP

Potential Landmines

! Resistance to change from businesses comfortable with traditional phone systems
! Lack of understanding about VoIP technology and its capabilities
! Concerns about data security on the internet
! Fears that VoIP will make their company "impersonal," like bigger companies with offsite call centers

Frequently Asked Questions

VoIP (Voice over Internet Protocol) enables voice calls using the internet instead of traditional phone lines. It converts voice signals into digital data packets and transmits them over the internet, providing clearer calls and advanced features.

Businesses typically save up to 30% on communication costs by switching to VoIP. Savings come from lower per-call rates, reduced hardware costs, and eliminated maintenance fees associated with traditional phone systems.

Yes! Number porting allows you to transfer your existing business phone numbers to your new VoIP system. The process typically takes 1-2 weeks, and we handle all the coordination with your previous provider.

Modern VoIP systems offer 99.9% uptime guarantees. With proper internet connectivity and redundant systems, VoIP is highly reliable. We also configure backup solutions to ensure your business stays connected even during outages.

VoIP systems can be configured with automatic failover to mobile devices or backup internet connections. Calls can be forwarded to cell phones, and voicemails are still captured and delivered via email.

Yes, VoIP makes international calling significantly more affordable than traditional phone systems. Many plans include free international calls to certain countries, and rates for other destinations are typically much lower.

Modern VoIP systems use enterprise-grade encryption (TLS and SRTP) to secure all voice communications. We implement additional security measures including firewalls, intrusion detection, and regular security audits.

Yes, our team provides training for using our VoIP system to ensure a smooth transition and optimal usage of all features.

Get In Touch Today

Ready to upgrade your business communications? Let us help you make the switch to VoIP.